
Avaya Media Processing Server Series System Reference Manual
Page 298 # P0602477 Ver: 3.1.11
Antivirus Software
To ensure the highest level of security, Avaya recommends (but does not require) the
use of antivirus software on MPS Windows Application Processors (AP). MPS
software has been extensively tested for compatibility with the McAfee Virus Scan
and Norton AntiVirus software packages.
Avaya believes that the risk of virus infection on an AP is minimal due to the limited
administrative access required to support the server. However, the need for antivirus
software on a Windows-based PC is self evident. Avaya provides the following
recommendations regarding antivirus software:
• When installing or upgrading system software, all antivirus functions must be
disabled (i.e., firewalls, passive scanning, auto updates, etc.). Do not start the
antivirus functions until all software installation procedures are complete.
• Virus scan software places additional load on the AP. Set automatic virus scans to
run only during off-peak hours. If it is necessary to run manual scans during
normal operations, the Windows Performance Monitor should be employed to
monitor CPU utilization.
• Antivirus software can be configured to repair infected files automatically. If an
infected file cannot be repaired automatically, do not attempt to replace or
remove it. Contact your distributor or support representative for assistance.
• Do not connect the AP directly to the internet for downloading virus definitions
and/or file updates. Instead, virus definitions and file updates should be
downloaded to another agent on the network and manually loaded into the AP.
This limits access to the internet and reduces the risk of downloading infected
files.
• Scan CD-ROMs and floppy disks before installing or uploading to the AP. This
minimizes any exposure to infected files from external sources.
• The antivirus software should be the latest available versions. Avaya recommends
the following packages:
• McAfee Virus Scan (version 6.02 or later)
• Norton AntiVirus Corporate Edition (version 7.6 or later)
It must be known that system performance may get affected by the use of antivirus
software if many resource-intensive applications are running together.
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