Avaya Mobile Communication Client 3100 for Windows Mobile Guía de usuario

Nortel Mobile Communication 3100 Series PortfolioNortel Mobile Communication Client 3100 for Windows MobileUser GuideTitle page

Introduction10Supported featuresThe MCC 3100 for Windows Mobile supports the following features:• cellular network standards—Global System for Mobile

Manual setup1003. Configure the settings listed in Table 11 on page 100.4. Tap Apply to accept your changes or Undo to start again.Firewall settingsUs

Manual setup1013. Configure the settings listed in Table 12 on page 101. 4. Tap Apply to accept your changes or Undo to start again.Audio settingsUse

Manual setup1023. Configure the settings listed in Table 13 on page 102. Table 13: Audio configuration fields (Part 1 of 2)Packetization Rate (ms)Sele

Manual setup1034. Tap Apply to accept your changes or Undo to start again.Advance settingsUse the following procedure to configure Advance settings on

Manual setup104Proxy heartbeat (sec)The interval, in seconds, that the MCC 3100 for Windows Mobile tests the connection to the primary proxy server by

Manual setup105Lock Screen Select “All Calls” to enable the automatic screen lock; select “Never” to disable it (default).If you enable this feature,

Manual setup106Alpha To digit (0-9) If the device includes a hardware keyboard, but the keyboard lacks a numeric dialpad, configure alpha to digit map

Manual setup1074. Tap Apply to accept your changes or Undo to start again.Dialing Plan settingsUse the following procedure to configure Dialing Plan s

Manual setup1083. Configure the settings listed in Table 15 on page 108.4. Tap Apply to accept your changes or Undo to start again.Phone security sett

Manual setup109• Enter the Personal Identification Number (PIN) (4 to 8 numeric digits) in the Enter PIN field.Use the PIN to lock the Subscriber Iden

Introduction11• Message Waiting Indicator (MWI)—indicates voice mailbox messagesFor more information, see “Managing your voice mail” on page 51.• Miss

Manual setup110

Configuring CDMA or GSM features on your phone111Appendix B:Configuring CDMA or GSM features on your phoneThe following procedure provides what is typ

Configuring CDMA or GSM features on your phone112Table 16 shows the CDMA phone service configuration fields.Table 16: CDMA phone service configuration

Configuring CDMA or GSM features on your phone113Table 17 shows the GSM phone service configuration fields.Talk after x rings If you select Automatic

Configuring CDMA or GSM features on your phone114Caller ID Select whether your caller ID is presented to one of the following options:• everyone that

Configuring CDMA or GSM features on your phone1153. Select OK. Voice Mail and Text Messages• Enter the Voice Mail server host name or IP address.• Ent

Configuring CDMA or GSM features on your phone116

VPN connections117Appendix C:VPN connectionsYour system administrator provides the VPN connection details. You can add up to 8 VPN profiles, each of w

VPN connections1186. Tap the Authentication tab and configure the following fields:• Authentication• Group Authentication ID• Group Authentication Pas

VPN connections1197. Tap the IKE Proposal tab and configure the following fields:• Use Default IKE Proposal• Automatic rekeyIf you select PSK (regular

Introduction12• Call Transfer—executes blind WiFi call transfers. In Cellular mode, support for Call Transfer depends on your cellular operator subscr

VPN connections120For more information, see Table 20.8. Tap the IPSec Proposal tab and configure the following fields:• Use Default IPSec Proposal• Au

VPN connections121For more information, see Table 21.9. Tap Save Profile.The new profile is added to the Profiles list.10. Select the Enable VPN check

VPN connections122Deleting a VPN profileUse the following procedure to delete a VPN profile.1. Tap Tools > VPN.The VPN Control Panel appears.2. Sel

Call sessions for mobile devices123Appendix D:Call sessions for mobile devicesThe Mobile Communication Client (MCC) 3100 for Windows Mobile supports a

Call sessions for mobile devices124

Acronyms125AcronymsTable 24 lists the acronyms used in this guide.Table 24: AcronymsAcronym Full NameAES Acoustic Echo Suppression AP Access PointCDMA

Acronyms126RTP Real-Time Transport ProtocolSIM Subscriber Identity ModuleSIP Session Initiation ProtocolSMS Short Message ServiceSTUN Simple Traversal

Index127IndexAAccess Point (AP) 125Accessing the call log 84Acoustic Echo Suppression (AES) 13, 125acronyms, 125Adding a display name 50Adding a VPN p

Index128CDMAAlert 112Automatic pickup 112Location Setting 112Preferred Serving System 112Talk after x rings 113TTY Mode 112CDMA cellular service 111Ch

Index129Fully Qualified Domain Name (FQDN) 13, 125GG.7.11 Mu-Law 13G.711 A-Law 13G.729AB audio codec 13GatewayAuthentication 118Destination 117Enable

Introduction13The MCC 3100 for Windows Mobile supports the following technical features:• SIP-based registration with Digest authentication (RFC 3261)

Index130Missed Call Indicator (MCI) 11Missed calls 53Mobile Communication Client (MCC) 125Monitoring networks in automatic mode 60Multimedia Communica

Index131system requirements, 14TTalk key 57Terminate Session 76Today screen 43Touchscreen 43Transferring a call 71UUniform Dialing Plan (UDP) 126Unive

Index132

Nortel Mobile Communication 3100 Series PortfolioNortel Mobile Communication Client for Windows MobileUser GuideCopyright © 2007 Nortel Networks. All

Introduction14• Enhanced power management functionality, which extends battery life• Basic Bluetooth connectivity for cellular and WiFi calls; advance

Introduction15Original Equipment Manufacturer (OEM) names are provided. Local carriers can sell the same devices under different names.IMPORTANT!You m

Introduction16

Software installation17Software installationThis section describes how to install, upgrade, and uninstall the Nortel Mobile Communication Client (MCC)

Software installation18Figure 2: Choose Setup Language window6. Choose the setup language, then click OK. The License Agreement window appears. See Fi

Software installation19Figure 4: Customer information10. Enter your User Name and Company Name.11. Click Next.Choose a folder to install the files on

Software installation20Figure 5: Choose Destination Location window12. Click Next.The Ready to Install the Program window opens. See Figure 6 on page

Software installation2113. Click Install.After the program installs, the InstallWizard Complete window appears.Figure 7: InstallWizard Complete window

Software installation22Figure 9: Select Destination Media dialog 15. Perform one of the following:• To install the application on the mobile device,

Software installation23Complete the remainder of the installation steps on your mobile device.17. On the mobile device, tap Yes to install the softwar

Software installation24Managing the license keyBefore you can use the MCC 3100 for Windows Mobile, you must add your license key to the mobile device.

Software installation258. After you install the license key, start the MCC 3100 for Windows Mobile and configure the application settings.For more inf

Software installation26To reinstall the license key, see “Installing the license key” on page 24.Upgrading the MCC 3100 for Windows Mobile softwareThi

Software installation278. Choose the setup language, then click OK. The License Agreement window appears. See Figure 13 on page 27.Figure 13: License

Software installation28Figure 14: Modify, repair, or remove the program window11. Select Modify or Repair, then click Next.The Maintenance Complete w

Software installation2912. Click Finish.The Application Already Installed window appears. See Figure 16 on page 29.Figure 16: Application Already Ins

Revision history3Revision historyNovember 2007Standard 01.04. This document is upissued to support the Nortel Mobile Communications 3100 Series Portfo

Software installation3018. Tap Install.The application installs in the location you select.19. Tap OK to remove the previous software version.20. Perf

Software installation31Uninstalling the MCC 3100 for Windows Mobile software from your PCThis procedure describes how to remove the MCC 3100 for Windo

Software installation32

Basic setup and use33Basic setup and useThis section describes how to configure, start, and use the Nortel Mobile Communication Client (MCC) 3100 for

Basic setup and use34Figure 18MCC 3100 splash screenAfter the MCC 3100 for Windows Mobile starts, the Home screen replaces the splash screen. 4. Enter

Basic setup and use35How to enter your configuration settingsBefore you use the MCC 3100 for Windows Mobile application, add your personalized configu

Basic setup and use363. Tap the Nortel MCC3100 icon. The MCC 3100 for Windows Mobile starts and the Home screen appears. 4. Select Tools > Settings

Basic setup and use37Configuring your mobile device to turn off automaticallyWhen your mobile device operates on battery power, configure your mobile

Basic setup and use38Timer to 3 minutes. For more information about the MCC 3100 for Windows Mobile firewall settings, see “Manual setup” on page 97.T

Basic setup and use391. Tap Tools > Settings.2. Tap the Line 1 tab.3. In the Display Name field, enter a name, which displays to others when you ar

Revision history4

Basic setup and use40 The button lamp indicates your network status. If the WiFi signal strength is too low, you cannot register to the Call Server. S

Basic setup and use41For more information, see Appendix A “Manual setup” on page 97.Enabling the screen lock automaticallyUse the following procedure

Basic setup and use42You can use the MCC 3100 for Windows Mobile in WiFi mode with a headset or as a handsfree device.While the MCC 3100 for Windows M

Basic setup and use43Your device can offer enhanced handset speaker performance when in SIP mode. For further information, see Nortel Mobile Communica

Basic setup and use44Figure 22 on page 44 shows the touch screens in portrait and landscape modes.Figure 22: TouchscreensSquare touchscreen in portrai

Basic setup and use45Figure 23: Square touch screenBasic dialpadYou can temporarily exit the MCC 3100 for Windows Mobile in order to use the native W

Basic setup and use46Select Tools > Basic Dialpad.The MCC 3100 for Windows Mobile application stops and the view switches to the native Windows Mob

Basic setup and use47Exiting the MCC 3100 for Windows Mobile You can leave the application running while the mobile device is on. You must, however, e

Basic setup and use48

MCC 3100 for Windows Mobile functionality49MCC 3100 for Windows Mobile functionalityThis chapter describes the Nortel Mobile Communication Client 3100

Contents5ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Supported features . . . . . . . . . . .

MCC 3100 for Windows Mobile functionality50Figure 25: Home screenThe Home screen supports the following functions:• “Adding a display name (WiFi SIP o

MCC 3100 for Windows Mobile functionality51phone. If you do not enter a display name, your user name (SIP address) appears.You can program your displa

MCC 3100 for Windows Mobile functionality52 Table 4 shows voice mail message waiting indicators.Listening to messagesYou can access your WiFi and cell

MCC 3100 for Windows Mobile functionality53Using the Call Dialpad screen to listen to messages1. Tap WiFi or Cell to select a dialout network connecti

MCC 3100 for Windows Mobile functionality54Enabling Call Forward (WiFi only)When you enable Call Forward (CFW), all incoming WiFi calls forward to the

MCC 3100 for Windows Mobile functionality55On the MCC 3100 for Windows Mobile for WiFi does not impact the Call Forward No Answer on CS 1000. Logging

MCC 3100 for Windows Mobile functionality563. Select Logout.When the flag button turns yellow, the MCC 3100 for Windows Mobile is logged out of the ne

MCC 3100 for Windows Mobile functionality57Table 5 shows the call dialpad screen function keys. The Call dialpad screen supports the following functio

MCC 3100 for Windows Mobile functionality58• “Muting the microphone” on page 69• “Switching between the earpiece and speaker phone” on page 70• “Placi

MCC 3100 for Windows Mobile functionality59The dialpad display indicates your current network connection status. See Table 6. Figure 27: WiFi network

Contents6Configuring a display name . . . . . . . . . . . . . . . . . . . . . . . . . . 38Network roaming mode selection . . . . . . . . . . . . .

MCC 3100 for Windows Mobile functionality60Monitoring a network while in automatic roaming modeUse this procedure to determine which network, either W

MCC 3100 for Windows Mobile functionality61Table 7 describes the network connection status which appears on your dialpad display. In some cases, you m

MCC 3100 for Windows Mobile functionality62You can use this screen to call a telephone number or a user name. 3. To make a call, use the MCC 3100 for

MCC 3100 for Windows Mobile functionality63Outbound calls dialing planThe Dialing Plan inserts prefixes that you would otherwise dial when you place l

MCC 3100 for Windows Mobile functionality643. Tap Call.The system inserts the PBX prefix and calls the number. For example, 9 1234567.You can use the

MCC 3100 for Windows Mobile functionality65From the Call log or SMS view, you are presented with the following options when you receive a call or mess

MCC 3100 for Windows Mobile functionality66When you receive an incoming call, the MCC 3100 for Windows Mobile Incoming Call dialog window appears.The

MCC 3100 for Windows Mobile functionality67accounts. Cell calls forward immediately and WiFi calls forward after a short delay. During the delay, you

MCC 3100 for Windows Mobile functionality68Figure 35: Simultaneous incoming call In Figure 35, the dialog includes panels for two new incoming calls.

MCC 3100 for Windows Mobile functionality69Redialing the last number dialedThe MCC 3100 for Windows Mobile dials the last number, which was used to pl

Contents7Place an emergency call . . . . . . . . . . . . . . . . . . . . . . . . . 62Outbound calls dialing plan . . . . . . . . . . . . . . . . .

MCC 3100 for Windows Mobile functionality70Switching between the earpiece and speaker phoneIn Cellular mode, you can switch between the earpiece and t

MCC 3100 for Windows Mobile functionality71conference. For more information, see “Setting up a conference call (WiFi only)” on page 71.Transferring a

MCC 3100 for Windows Mobile functionality72– Tap and hold the call session that you previously put on hold. The menu appears.–Select Go to Audio Panel

MCC 3100 for Windows Mobile functionality73Figure 39: Audio sessions screen The Call dialpad screen supports the following functions:• “Audio session

MCC 3100 for Windows Mobile functionality74Audio session indicatorsTable 8 shows the Audio sessions screen indicators.Table 8: Audio sessions indicato

MCC 3100 for Windows Mobile functionality75Managing active audio sessionsYou can manage a list of active audio sessions. Network type WiFi A—wireless

MCC 3100 for Windows Mobile functionality761. While one or more sessions are active (for example, In call or On hold), on the navigation bar, tap the

MCC 3100 for Windows Mobile functionality77Figure 40: SMS view screenSMS View screen supports the following functions:• Read a message.• Compose a new

MCC 3100 for Windows Mobile functionality78Figure 41: New text message window Click View to read the message immediately, or click Close to read the m

MCC 3100 for Windows Mobile functionality79Figure 42: Compose screen3. If necessary, select the appropriate option to change networks:• Cell for SMS m

Contents8Calling a contact on the Contact List . . . . . . . . . . . . . . . . 90Virtual Private Network connection management . . . . . . . 93Esta

MCC 3100 for Windows Mobile functionality80Reply to a messageYou can reply to a message that appears in your inbox.1. On the navigation bar, tap the S

MCC 3100 for Windows Mobile functionality811. On the navigation bar, tap the SMS View icon. The SMS View screen appears.2. Select one of the following

MCC 3100 for Windows Mobile functionality82Figure 44: Call Log screen The Call Log screen supports the following functions:• “Call Log indicators” on

MCC 3100 for Windows Mobile functionality83Call Log indicatorsTable 9 shows the Call Log indicators.Table 9: Call Log indicators (Part 1 of 2)Indicato

MCC 3100 for Windows Mobile functionality84Accessing the Call LogYou can access the Call Log to view a history of received, dialed, and missed calls.1

MCC 3100 for Windows Mobile functionality852. Use the slider bar at the right side of the screen to scroll through the list.The Missed Calls indicator

MCC 3100 for Windows Mobile functionality86Sorting callsUse the sort options to control the order in which the Call Log lists the calls. The following

MCC 3100 for Windows Mobile functionality871. On the navigation bar, tap the Call log icon.The Call Log screen appears.2. Tap and hold a Call Log entr

MCC 3100 for Windows Mobile functionality88whenever you review or return a missed call from the Call Log screen.Setting the size of the Call LogYou ca

MCC 3100 for Windows Mobile functionality89Adding a contact to the Contact ListUse the following procedure to add a contact to the Contact List.1. On

Introduction9IntroductionThe Nortel Mobile Communication Client (MCC) 3100 for Windows Mobile is a Session Initiation Protocol (SIP) softphone that pr

MCC 3100 for Windows Mobile functionality90• Work telephone: The contact business number on the PSTN or SIP username on the WiFi network. Typically, t

MCC 3100 for Windows Mobile functionality91Figure 48: Contacts List screen4. Scroll through the list and tap one of the following options:• Dial Mobi

MCC 3100 for Windows Mobile functionality92Figure 49: Menu listThe Call Dialpad screen appears and the MCC 3100 for Windows Mobile dials the number.

Virtual Private Network connection management93Virtual Private Network connection managementA Virtual Private Network (VPN) connection allows you to c

Virtual Private Network connection management94Establishing a VPN connectionYou can set up an automatic VPN connection from the MCC 3100 for Windows M

Virtual Private Network connection management95Disconnecting a VPN connectionUse the following procedure to disconnect the active VPN connection.1. Se

Virtual Private Network connection management96

Manual setup97Appendix A: Manual setupEnter your settings directly in the Nortel Mobile Communication Client (MCC) 3100 for Windows Mobile interface.

Manual setup98Your updated configuration settings are automatically downloaded and you can begin to use the MCC 3100 for Windows Mobile.5. Configure t

Manual setup996. Tap Apply to accept your changes or Undo to start again.Proxy settingsUse the following procedure to configure Proxy settings on the